Page 2 - Current Energy - Summer 2019
P. 2
INSIDE
THIS summer 2019
ISSUE
Top Story: Reliable Public Power Provider 1
Back to Class: Electric Vehicles 101 2
Summer Energy Efficiency Savings Tips 3
Did You Know? 3
Hire a MoVal Veteran 4
Energy Bill Assistance 5
Customer Satisfaction Survey Results 6
Customer Service Corner Back Cover
TOP
STORY
MORENO VALLEY UTILITY’S ELECTRIC RELIABILITY WINS NATIONAL PRAISE
Moreno Valley Utility (MVU) has been recognized nationally for what MoVal customers already appreciate: Our community-
owned electric service is amazingly reliable. While the national average length of power outages in 2018 was a whopping
135 minutes, the average outage in Moreno Valley lasted less than eight minutes.
Recognition of MVU’s first-rate service record comes from the American Public Power Association, a trade group that
represents more than 2,000 not-for-profit, community-owned electric utilities.
APPA compared Moreno Valley Utility’s reliability data, compiled through its eReliability Tracker Service, with statistics from
the independent Energy Information Administration, which analyzes national energy data. The numbers clearly show that
Moreno Valley Utility customers have some of the best, most reliable electric service in the country.
“Receiving this designation demonstrates how our utility delivers first-rate service,” said Mayor Gutierrez. Moreno Valley
Utility is not only reliable, it has shown a commitment to system improvement, safety, and developing a strong and
sustainable workforce.”
And it doesn’t happen by accident. Moreno Valley Utility officials point to the agency’s ongoing work to maintain and
improve its infrastructure, including the installation of more than 23,000 linear feet of 12kV transmission line and automation
of its distribution equipment.
“This recognition demonstrates public power’s exceptional reliability,” said the Association’s Senior Vice President of
Engineering Services, Michael Hyland
Learn more about Moreno Valley Utility and its commitment to reliability at moval.org/mvu
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