Page 2 - Current Energy - Summer 2019
P. 2

INSIDE


       THIS                          summer 2019


       ISSUE





       Top Story: Reliable Public Power Provider                   1
       Back to Class: Electric Vehicles 101                        2
       Summer Energy Efficiency Savings Tips                       3
       Did You Know?                                               3
       Hire a MoVal Veteran                                        4
       Energy Bill Assistance                                      5
       Customer Satisfaction Survey Results                        6
       Customer Service Corner                           Back Cover













          TOP


          STORY






          MORENO VALLEY UTILITY’S ELECTRIC RELIABILITY WINS NATIONAL PRAISE

          Moreno Valley Utility (MVU) has been recognized nationally for what MoVal customers already appreciate: Our community-
          owned electric service is amazingly reliable. While the national average length of power outages in 2018 was a whopping
          135 minutes, the average outage in Moreno Valley lasted less than eight minutes.

          Recognition of MVU’s first-rate service record comes from the American Public Power Association, a trade group that
          represents more than 2,000 not-for-profit, community-owned electric utilities.
          APPA compared Moreno Valley Utility’s reliability data, compiled through its eReliability Tracker Service, with statistics from
          the independent Energy Information Administration, which analyzes national energy data. The numbers clearly show that
          Moreno Valley Utility customers have some of the best, most reliable electric service in the country.

          “Receiving this designation demonstrates how our utility delivers first-rate service,” said Mayor Gutierrez. Moreno Valley
          Utility is not  only reliable, it  has shown  a  commitment  to  system improvement,  safety,  and  developing  a  strong  and
          sustainable workforce.”
          And it doesn’t happen by accident. Moreno Valley Utility officials point to the agency’s ongoing work to maintain and
          improve its infrastructure, including the installation of more than 23,000 linear feet of 12kV transmission line and automation
          of its distribution equipment.

          “This  recognition  demonstrates  public  power’s  exceptional  reliability,”  said  the  Association’s  Senior  Vice  President  of
          Engineering Services, Michael Hyland

          Learn more about Moreno Valley Utility and its commitment to reliability at moval.org/mvu

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